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Bodhi Notes

Founding designer

Problem:

Massage therapy is evolving toward specialization as clients seek solutions for complex, persistent conditions. Therapists face stress and uncertainty when treating unfamiliar issues, lacking AI tools that analyze client data alongside their expertise to generate tailored treatment plans.

For therapists, these concerns look like:

scheduling apps lacking SOAP note capability

having accessible evidence-based treatments

having a robust database of modalities and conditions

For clients it solves common pain points like:

tracking profile information

viewing provider details

accessing and updating intake forms

Website traffic increased by 88%

Online orders have more than doubled

Online orders have nearly doubled compared to the previous 90 days

70% increase in conversions

Validating the problem

I reached out to therapists in Oklahoma and Colorado who ranged from owning their own businesses to working for others.

Massage Scheduling App Issues

Notification flow

Real time session updates

Input and track sessions notes

Input and sessions notes

App crashing and user being logged out

App crashing and logging out

Research insights

Validation

70% of therapists use some sort of note management app and 50% of clients book through an app.

Usability

Insights from the testing identified functional, usability, and clarity issues with the prototype.

Experience

An A/B test was conducted to ensure a relaxing experience from the moment of booking.

Solution:

Bodhi Notes was designed following in-depth user research and prototype testing with therapists to validate real-world needs. The app uses AI to analyze intake forms and SOAP notes, generating personalized treatment recommendations alongside therapists' modalities to enhance care quality and reduce preparation time.

Design process:

The interface uses a calming palette and minimalist layout inspired by the Bodhi tree's serene wisdom. Visual design and workflows were iteratively refined through heatmap analysis and user feedback to balance simplicity, usability, and trust-building aesthetics.

Calming Palette:

Soothing hues and soft gradients to evoke a familiar sense of tranquility.

Minimalist Layout:

Clean and uncluttered interfaces to reduce cognitive load.

User needs:

Testing with both types of users: customers and therapists.

Key features:

Easy booking:

Real-time booking of preferred massage therapists with instant availability.

User profiles:

Personalized profiles with session tracking available to both clients and therapists.

Treatment plans:

Based on client intake forms, the app provides therapists with tailored treatments.