Massage Mastery
Problem:
Massage therapy is evolving toward specialization as clients seek solutions for complex, persistent conditions. Therapists face stress and uncertainty when treating unfamiliar issues, lacking tools that combine their knowledge with client data for tailored care.
Validating the problem
Research insights
Validation
Usability
Experience
Solution:
Massage Mastery was designed following in-depth user research and prototype testing with therapists to validate real-world needs. The app generates personalized treatment plans based on intake forms and SOAP notes, empowering therapists with customized protocols that enhance care quality and reduce preparation time.
Design Approach:
The interface uses a calming palette and minimalist layout inspired by serene clinic environments. Visual design and workflows were iteratively refined through heatmap analysis and user feedback to balance simplicity, usability, and trust-building aesthetics.
Calming Palette:
Minimalist Layout:
User needs:
Key features
Easy booking:
User profiles:
Treatment plans:
Impact:
Testing with therapists revealed increased confidence treating specialized cases, faster session prep, and higher client satisfaction. While quantitative outcomes are pending, early validation encourages further iteration to grow adoption and optimize user experience.
